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函電的訂單及回復范文 第一篇

外貿郵件模板

Dear **

Nice to meet you .

Thank you for the favor of our products .At the same time .We would very much like to work with you to establish long-term friendly relations of cooperation . I am sale director of santong plastic Supply name is have 8 years experience plastic bottle and box . I think we could get your mind.

Our business model is both whole sale and retail. So that we will accept the DIY style or Own Style form the MOW is 1 piece as retail price .

函電的訂單及回復范文 第二篇

Dear sir,

Did you receive our quotation on Apr 12th?and no reply from was waiting until all the colleagues left the office. May be you are very busy.

So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)

Look forward your reply

Thanks and regards.

函電的訂單及回復范文 第三篇

要求按現金提貨方式裝運訂貨

Dear Sir or Madam:

Thank you for your order dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficient credit information to offer you open account terms at this time. Would it be acceptable to ship this order cash on delivery?

If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in the strictest confidence.

We look forward to hearing from you.

Yours sincerely,

Hillary

延遲付款

Dear Sir or Madam:

Thank you for your letter dated 24 March. We are very sorry to hear about your company’s current financial problems.

We have considered your request to delay payment of your outstanding balance of US$ until 1 May of this year. We are happy to tell you that we can agree to your proposal.

We must add, however, that this preferential treatment is being given only because of your current circumstances. It cannot be taken as a precedent for our future commercial relationship.

We wish you better times ahead.

Yours sincerely,

Hillary

確認供貨

Dear Sir or Madam:

As a result of our recent exchange of information, we have a strong interest to work with your proposal.

Please see the following terms and conditions as a confirmation of the start of our business relationship.

Product Name:

Spec. Number:

Quantity:

Price:

Packing:

Payment:

We hope that this first transaction will come to a successful conclusion for both of us. We look forward to continuing a mutually beneficial trade between our companies.

Yours faithfully,

Hillary

函電的訂單及回復范文 第四篇

Dear X,

Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.

But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.

I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.

If you any comments ,pls let me know.

Thanks and regards

Angela.

函電的訂單及回復范文 第五篇

Dear X,

Tank you for your inquiry.

Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!

Best regards,

(name)

函電的訂單及回復范文 第六篇

Dear X,

We appreciate your order from us. You have chosen one of the bestselling products in our store. It’s very popular for its good quality and competitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.

We noticed that you hadn’t finished the payment process for the order. We’d like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesn’t sell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know.

Best Regards,

(your name)

PS: We are one of the biggest suppliers on . With more than 3 years’ experience in world trade,we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping them out and provide a 1 year warranty for all products. We promise to give you a full refund if the products are not as described.

If you have any questions, please contact us; we are happy to help you.

函電的訂單及回復范文 第七篇

下面是有關外貿業務談判詢價對話，一起來看看吧。

Inquiries 詢價(1)

P=Peter (customer), Li=a businessman (of a Chinese trade company)

P: I'm glad to have the chance to visit your company. I hope to conclude some substantial business with you.

L: It's a great pleasure, Mr. Peter, to have the opportunity of meeting you. I believe you have seen the exhibits in the showroom. May I know what particular items you're interested in?

P: I'm interested in your hardware. I have seen the exhibits and studied your catalogs. I think some of the items will find a ready market in Canada. Here is a list of my requirements, for which I'd like to have your lowest quotations, CIF Vancouver.

L: Thank you for your inquiry. Would you tell us the quantity you require so as to enable us to work out the offers?

P: I'll do that. Meanwhile, would you give me an indication of price?

L: Here are our FOB. price lists. All the prices in the lists are subject to our confirmation.

P: What about the commission? From European suppliers I usually get a 3 to 5 percent commission for my imports. It's the general practice.

L: As a rule we do not allow any commission. But if the order is large enough, we'll consider it.

P: You see, I do business on commission basis. A commission on your prices would make it easier for me to promote sales. Even a 2 or 3 percent would help.

L: We'll discuss this when you place your order with us.

Inquiries 詢價(2)

P: When can I have your firm CIF prices, Mr. Li?

L: We'll have them worked out by this evening and let you know tomorrow morning. Would you be good enough to come round then?

P: Good. I'll be here tomorrow morning at 10. Will that suit you?

L: Perfectly. Our offers are good for 3 days.

P: I don't need that long to make up my mind. If your prices are favorable and if I can get the commission I want, I can place the order right away.

L: I am sure you'll find our price most favorable. Elsewhere prices for hardware have gone up tremendously in recent years. Our prices haven't changed much.

P: I'm glad to hear that. As I've just said, I hope to conclude some substantial business with you.

L: We shall be very pleased. Is there any thing else I can do for you, Mr. Peter?

P: I'm buying for chain department stores in Canada. They are also interested in Chinese carpets. I'd like to make me to the person in charge of this line?

L: Certainly. I'll make an appointment for you with Mr. Sung of the China National Animal By-products Corp.

P: Thank you very much.

Inquiries 詢價(3)

P: I understand that you're interested in our machine tools, Mr. Li.

L: Yes, We're thinking of placing an order. We'd like to know what you can offer along this line as well as your sales conditions.

P: As you know, we supply machine tools of all types and sizes. We have years of experience in the manufacture tools.

L: We've read about this in your sales literature. May I have an idea of your price?

P: Our prices compare favorably with those offered by other manufactures either in Europe or anywhere else. Here are our latest price sheets. You will see that our prices are most competitive.

L: Do you take special order? That is, do you make machine according to specification?

P: We do. As a matter of fact, we design machine tools for special purposes.

L: How long does it usually take you to make delivery?

P: As a rule, we deliver all our orders within 3 months after receipt of the covering letters of credit. It takes longer, of course, for special orders. But in no case would it take longer than 6 months.

L: Good, Another thing, all your prices are on CIF basis. We'd rather have you quote us FOB prices.

P: That can easily be worked out.

函電的訂單及回復范文 第八篇

貨物運輸函電范例

CHINA TRANSWORLD SHIPPING CORPORATION

3333 Binhai Street,Liaoning,China

Tel: (0411)5000000 Fax:(0411)5000001

Zip code:116001

September 13,

Goodman

Senior Shipping Clerk

Northgranary Cereals,Inc.

616 Taiyangdao Street

Harbin 116001

Dear :

Thank you for your fax of September 11. We are pleased to inform you that we have been able to secure the vessel you asked for.

She is the SS Bohai and is docked at present in has a cargo capacity of eight thousand tons,is a bulk carrier,and has a speed of 24 knots which will certainly be able to make the number of trips you mentioned.

Please fax us to confirm the charter and we will send you the charter party.

Yours sincerely,

Liu Hanchen

Charter Department

函電的訂單及回復范文 第九篇

Dear X,

We appreciated your purchase from us.

However, we noticed you that h**en’t made the payment yet.

This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item.

If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.

Thanks again!

Looking forward to hearing from you soon.

Best Regards,

(Your name)

函電的訂單及回復范文 第十篇

敬啟者；

我們從阿里巴巴得知貴公司的名稱。

我們公司是一個專營紡織品的大規模的公司，在世界市場上享有良好的聲譽?，F在，我方公司將會每月為貴公司能提供新的設計。

我方公司將寫信與貴公司建立直接的業務關系。

如果貴公司想要下訂單，請告知，如按貴公司的有需要我們將很樂意求提供我們的.設計樣本冊，為了更好的準備貨物如有現貨訂單，我方在收到你方訂單之后三天之內裝運。

我們期待你的回復。

敬上，

范文二：

Dear Sirs;

The Bbank of Cchina Shanghai Branch has informed us that your company is a large importer of textiles products. We have the pleasure of introducing ourselves to you ,our company is as a local

the largest textile manufactures in our area. Enclosed please find varies pictures of a variety of our quality textiles picture products.

Besides, we are desirous of the details of your requirement, so as to provide better service.

1 Your specialized in market/

2 Categories of your specialized products

We are looking forward to establishing long-term business relations.

Best regards

范文三：

March 7,

Dear sirs,

We have your name from Messrs. Smith Co.

Our company is a large leading cooperation specializing in textiles items. We have been engaged in this line for 20 years, ()and have business relations with many countries in Southeast Asia.

We are writing you to enter into direct business relations with you. We hope you can send us the latest product catalog and pricelist.

We are looking forward to your inquiry.

Yours Sincerely,

Jone Smith

Manager of Import Department

范文四：

Dear sirs,

Thank for your letter of March 7th, informing us of your interest in our product. We look forward to establishing positive business relationship with your corporation.

We are mainly dealing in the export of Chinese light industrial products. We are convinced that our joint business efforts will be to our mutual benefits.

As requested, a booklet including a general introduction of our latest product catalog together with our samples. Should you require any further information, please do not hesitate to let us know.

Yours faithfully,

函電的訂單及回復范文 第十一篇

回復 詢盤 告知無貨

Referring to your letter of 5 June, we very much regret that we are unable to make you an offer for the goods you demand. The reason is that the product you need has been out of stock. What’s more our manufacturers have declined orders because of shortage of raw materials.

We shall, however, file your inquiry and cable you our offers as soon as we have got supplies.

我方收到貴公司6月5日來函，但非常遺憾，我方無法對貴方所需產品報盤。其原因是，此貨品在我處已經脫銷。而且，由于原料短缺，生產廠家已經拒絕了我方訂單。

我方已將貴方詢函備案，一經有貨，我方將以電報報盤。

回復 詢盤 ，量大折價

We are pleased to receive your letter of 5 July and enclose our catalogue and price list. Also by separate post we are sending you the samples of our products. Our catalogue contains items and their specifications of our supplies. Through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. For a total purchase of not less than 100,000 and not more than 200,000 American dollars, we would allow a discount of 10% and for a purchase larger than 200,000 American dollars, we would allow a 20% special discount.

很高興收到貴公司7月5日來函?，F寄上產品目錄與價目表。同時另封寄去樣品，請查收。

所寄產品目錄包括本公司產品的品名、規格。與其他廠商的價格比較，我方的報價定會使貴方滿意。

凡總定購量超過100,000美元但不足200,000美元者，我方將給予10%的折扣;凡總定購量超過200,000美元者，我方將給予20%的折扣。

如何追問買方意見

In reply to your inquiry we sent you on May 25 a copy of illustrated catalog of our electric products. As we have not heard from you since, we would like to ask whether you have had received our reply and what opinion you have on our products. We are always ready to serve you and should be grateful for your reply.

在5月25日我方對貴方詢函的回函中，已寄去本公司電器產品的附圖目錄。因迄今尚未接到貴方的消息，特致函詢問，貴方是否已收到我方回函，并征求貴方對本公司產品的意見。我方隨時愿意效勞，若承蒙貴方惠賜回函，當不勝感激。

如何詢問參展條件

From yesterday’s Morning Paper we have learned that you are now taking applications from exhibitors for the 2000 Canton Fair. We hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application.

從昨天《晨報》上獲悉，貴單位正在征集“20 廣交會 ”的參展申請。希望貴方能將展位大孝租用展位價格、進場時間、最遲申請日期等詳細情況通知我方。

函電的訂單及回復范文 第十二篇

外貿函電常用范文如下：

1.

Dear Mr. Li,

Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.

We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list.

Yours sincerely,

Susan Block

Manager

A Reply

Dear Ms Block,

We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for.

We trust that you will agree that our products and price appeal to 4 the most selective buyer. And we also allow a proper discount 5 according to the quantity ordered.

Thank you again for your interest in our products. We are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention.

Yours truly

2.

Dear Mr. Lu,

We have noticed from your advertisement 1 in 2 that you export large quantities of cushions 3 to European market.

Being specialized in this line for a long time, we are well connected with 4 many customers in our country. At present, we are interested in back cushion fine in quality and low in price. It will be highly appreciated if you could send us some brochures and samples for our reference and quote 5 your lowest price on CIF basis including our 3% commission 6 .

Should your goods prove satisfactory and price be found competitive 7 , you may expect substantial 8 orders from us.

We are looking forward to your early reply.

Yours faithfully

A Reply

Dear Mr. Bean,

We warmly welcome your enquiry of April 4 and thank you for your interest in our cushions.

We are enclosing samples and price list of back cushions giving the details you asked for. We feel confident that you will find the goods both excellent in quality and reasonable in price.

Best regards,

Yours sincerely

希望對你有幫助。

函電的訂單及回復范文 第十三篇

referring to your letter of 5 june, we very much regret that we are unable to make you an offer for the goods you demand. the reason is that the product you need has been out of stock. what’s more our manufacturers have declined orders because of shortage of raw materials.

we shall, however, file your inquiry and cable you our offers as soon as we have got supplies.

我方收到貴公司6月5日來函，但非常遺憾，我方無法對貴方所需產品報盤。其原因是，此貨品在我處已經脫銷。而且，由于原料短缺，生產廠家已經拒絕了我方訂單。

我方已將貴方詢函備案，一經有貨，我方將以電報報盤。

外貿行業人員日常用語：詢盤的提出

我們已向該公司提出詢價( 詢盤 )。

we addressed our inquiry to the firm.

對該公司的詢價信, 我們已經回復。

we answered the inquiry received from the firm.

我公司已收到, 該公司關于這類商品的 詢盤 。

we have an inquiry for the goods received from the firm.

我們已邀請客戶對該商品提出詢價。

we invited inquiries for the goods from the customers.

敬請將貴公司的進口商品目錄寄來為荷。

will you please let us have a list of items that are imported by you.

如能得到貴方特殊的詢價, 則甚為感謝。

we shall be glad to have your specific inquiry.

敬請惠寄報價單和樣品可否? 請酌。

would you care to send us some samples with the quotations.

由于這一次訂購是合同的組成部分, 請提供最好的條件。

please put us on your best terms, as this order forms part of a contract.

請告知以現金支付的優惠條款和折扣比例。

please state your best terms and discount for cash.

由于打折扣, 請告知最好的裝貨(船)條件。

please put us on your very best shipping terms as regards discount.

請告知該商品的價格和質量。

please let us have information as to the price and quality of the goods.

請對日本生產的合成纖維的制品, 如尼龍、維尼龍、莎綸等報最低價格。

please quote us your lowest price for sundry goods, including synthetic fiber good, including synthetic fiber goods, such as nylon, vinylon, and saran made in japan.

敬請告知該貨以現金支付的最低價格。

kindly favour us with the lowest cash price for the goods.

敬請告知貴公司可供應的上等砂糖的數量和價格。

kindly let us know at what price you are able to deliver quantities of best refined sugar.

請報德克薩斯州產中等棉花50包、11月份交貨的最低價格是多少?

at what lowest price can you quote for 50 bales middling texas cotton for november?

請報10英擔、一級軟木(瓶)塞的最低價格。

please quote us the lowest price for ten cwt. best cork.

請對上述產品報運至我方工廠交貨的最低價格。

we shall be obliged by a quotation of your lowest price for the said goods free delivered at our works.

請貴方惠寄商品目錄并報價、謝謝。

i shall be glad if you will send me your catalogue together with quotations.

請對該商品報最低價。

please quote us your lowest prices for the goods.

貴公司7月1日來函就該商品優惠條件的 詢盤 敬悉。

we have received your letter of july 1, enquiring about the best terms of the goods.

如收到貴司對機械產品的詢價, 我們將甚表謝意。

we shall be pleased to receive your enquiries for the machineries.

如能告知該商品的詳細情況, 則不勝感謝。

we would appreciate receiving details regarding the commodities.

如您能告知該商品的現行價格, 將不勝感謝。

we would appreciate it if you will please let us know the ruling prices of the goods

函電的訂單及回復范文 第十四篇

同意修改付款條件

Dear Sir or Madam:

We thank you for your letter dated 6 June and are pleased to acknowledge your order No. 463 of the same date for ceramic tiles.

The modified terms of payment you propose are quite acceptable and a telex has been dispatched to you to this effect.

All the items in your order can be supplied from stock and will be packed and shipped immediately upon the remittance by telegraphic transfer being received.

The following documents will be air mailed to you immediately after shipment is made:

1. Bill of lading in duplicate

2. Invoice, FOB Shanghai in triplicate

3. Guarantee of quality

We will, of course, notify you by telex as soon as your order is shipped.

You can rely on us to give prompt attention to this and any future orders you may place with us.

Yours sincerely,

Hillary

就要求以承兌交單付款作答復

Dear Sir or Madam:

Thank you for your request for a trial delivery of ceramic resistors but regret to say that we cannot agree to your proposal.

As an exception, the best we can do for the trial delivery is to offer you direct payment at sight terms.

If you accept our proposal, you run very little risk, since our brand products are well known for the quality, attractive design and reasonable price. Our lines sell very well all over the world and have done so for the last 30 years. We do not think you will have any difficulty in achieving a satisfactory performance with this item.

If you find our proposal acceptable, please let us know and we can then expedite the transaction.

Yours sincerely,

Hillary

要求開立信用狀

Dear Sir or Madam:

This is in regards to your order for 5,000widgets and our sales confirmation No. 341. We would like to remind you that the delivery date is approaching and we have not yet received the covering letter of credit.

We would be grateful if you would expedite the establishment of the L/C so that we can ship the order on time. In order to avoid any further delay, please make sure that the L/C instructions are in precise accordance with the terms of the contract.

We look forward to receiving your response at an early date.

Yours sincerely,

Hillary

修改信用狀

Dear Sir or Madam:

Your letter of credit issued by the Royal Bank of Canada has arrived.

Upon further examination, we have found that transshipment and partial shipment are not allowed.

As direct sailings to Portugal are infrequent, we have to transshipment may be necessary. With regard to partial shipment, it would speed matters up if we have in stock instead of waiting for the whole shipment to be completed.

With this in mind, I send you a letter today asking for the letter of credit to be amended to read “part shipment and transshipment allowed”.

I trust this amendment will meet your approval and you will send e-mail to us that effect without delay.

Yours sincerely,

Hillary

延長信用狀期限

Dear Sir or Madam:

Thank you for your letter of credit covering your order for 10,000 widgets.

We regret to say that, owing to a delay on the part of our suppliers, we will not be able to get the shipment ready before the end of this month. We faxed you earlier today to that effect.

We expect that the consignment will be ready for shipment in the early part of August. We are arranging to ship it on the Great Wall-sailing from Shanghai on 7 August.

We are looking forward to receiving your faxed extension to the letter of credit so that we can effect shipment of the goods.

We send our sincere apologies for the delay and trust that it will not inconvenience you.

Yours sincerely,

Hillary

請示提供信用資料

Dear Sir or Madam:

Thank you for you interest in our products. We hope the samples we sent you on 5 February were up to your expectations.

We would like to sort out the credit formalities as soon as possible possible so that we can begin trading. Could you provide us that we can begin trading. Could you provide us with the requisite financial information so that we can open your new account immediately?

Please include a recent financial statement, the name of your bank and references,together with any other relevant credit details. The information you provide will, of course, be held in the strictest confidence.

We look forward to a long and prosperous relationship with your company.

Yours sincerely,

Hillary

拒絕賒銷

Dear Sir or Madam:

Thank you for your order No. 6565 dated 1 July for 100widgets.

I regret to say that our records show that we do not have sufficient letter of credit. We can fulfill your order only upon the receipt of a confirmed, irrevocable letter of credit.

We are sorry for the delay and await your instructions.

Yours sincerely,

Hillary

函電的訂單及回復范文 第十五篇

Dear x,

Thank you for your interests in my item.

I am sorry but we can’t offer you that low price you asked for.

We feel that the price listed is reasonable and has been carefully calculated and leaves me limited profit already.

However, we’d like to offer you some discounts on bulk purchases.

If your order is more than X pieces, we will give you a discount of xx% off.

Please let me know for any further questions. Thanks.

Sincerely,

(name)

函電的訂單及回復范文 第十六篇

外貿行業競爭激烈，如果能熟練掌握外貿英語無疑會增強自身的競爭力!今天就從實用的外貿英語函電學起吧!

怎樣建立貿易關系呢?

Dear Sirs,

We have obtained your address from the Commercial Counsellor of your Embassy in London and are now writing you for the establishment of business relations. We are very well connected with all the major dealers here of light industrial products, and feel sure we can sell large quantities of Chinese goods if we get your offers at competitive prices. As to our standing, we are permitted to mention the Bank of England, London, as a reference.

Please let us have all necessary information regarding your products for export.

Yours faithfully

函電的訂單及回復范文 第十七篇

說明價格調整原因

I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have increased our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying % more for our raw materials than we were paying last year. Some of our subcontrac tors have raised their by as much as %. As you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last years. We will not compromise that reputation because of rising costs. We hope, therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders.

現謹附上本公司新價格表，新價格將于本月底生效。除了存貨充裕的商品外，其余大部分貨品均已調升價格。是次調整原因是原材料價格升幅上漲%□，一些承包商的價格調升到%。 過去年，本公司生產的機器品質優良性能可靠。今為確保產品質量，唯有稍為調整價格。上述情況，還望考慮。愿能與貴公司保持緊密合作。

回復感謝信

We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again, please let us know. Thank you again for your very kind letter.

承蒙來信贊揚本公司提供的空調維修工程服務，欣喜不已。五年前開業至今，屢獲客戶來函嘉獎，本公司榮幸之至。欣悉貴公司識技術人員的服務，他日苛有任何需要，亦請與本公司聯絡，本公司定當提供優秀技師，竭誠效勞。在此謹再衷心感謝貴公司的贊賞，并請繼續保持聯絡。

請客戶征詢其它公司

Thank you for your enquiry of May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings.

謝謝月月日來函查詢關于紆綢罩衫的事宜。 本公司只生產紆綢布料，供應紡織品批發商和制造廠家，并沒有制造成衣，因而未能接受貴公司訂貨，謹致萬分歉意然而，本公司樂意推薦本地一家生產優質男裝的工廠，相信可按貴公司設計的款式制造符合歐洲最高標準的服裝：蛇口工業區天鵝紡織品公司。 該廠的絲綢布料全由本公司供應，隨函了什樣本以供查閱，如貴公司認為適合，本公司樂意負責供應所需布料。愿上資料對貴公司有所幫助。 謹祝生意興隆，事事順達。

改善服務

Thank you for your letter of January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firm's particular specifications, packing requirements and marking instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include.

感謝月日來信。對上月貴公司更換所需貨品，唯恐類似事件再發生，本公司生產運輸和出口部經理已商議制訂更有效方法處理貴公司事務，并為此特別設計清單。 隨信奉上該清單，供貴公司今后訂貨之用。當中包括特殊規格包裝要求和樗說明等欄目，相信此舉有助本公司提供更佳服務，促進雙方合作。如欲增設任何欄目于該清單上，懇求惠示。

拒絕客戶的要求

Thank you for your enquity of are always pleased to hear from a valued regret to say that we cannot agree to your request for technical information regarding our software security fact is,that most of our competitors also keep such information private and sincerely hope that this does not inconvenience you in any there is any other way in which we can help. do not hesitte to contact us again.

月日信收悉，謹此致謝。 來信要求本公司提供有關軟件保密系統的技術資料，但鑒于同行向來視該等資料為機密文件，本公司亦不便透露，尚祈見諒。我真誠地希望這樣不會對貴公司造成不便。如需本公司協助其他事宜，歡迎隨時賜顧垂詢。 祝業務蒸蒸日上!

應付難辦的客戶

We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly.

承蒙多年惠顧，本公司感激萬分。然近來合作出現問題，令服務水準未能符合對方要求，本公司為此提憂不已。 貴公司采部發出定單后，再三更改內容;更有甚者，屢次退回訂購之貨品，導致了雙方公司工作中的混亂和困惑。為避免問題日趨嚴重，特此在接到定單后，由本公司銷售人員與貴公司復核。若需作出改支，本公司把定單修改后電傳副本，供貴公司查核。 盼望上述辦法經受減少延誤，促進雙方業務發展。

祝賀新公司成立

It has just come to our attention that you have lately opened your new European headquarters in Brussels. Congratulations on your bold venture. As you know , our companies have had a long business association in the UK. We look forward to collaborating with you in your European venture. Please let us know if we can be of any assistance to you. We will be delighted to help. We wish you the very best of luck and a prosperous future

非正式的預約要求

Could we meet some time this month to discuss the hypermarket proposal? We want to make decision by the beginning of next month. We would very much like to hear your thoughts before we make any definite plans. Could you choose a venue for the meeting? I can fly to London any time, Perhaps you would prefer Lyon or Paris? I leave it to you to choose. I look forward to seeing you again.

您好!未知能否于本月會面，商談有關特大自助市場的建議呢?我們準備于下月初作出最后決定。在未訂下明確計劃之前，希望能咨詢的意見。敢問能否選定會面地點?在倫敦巴黎或里昂商談都可以，悉隨尊便。 期待與您見面。

物色代理商

Our company manufactures a range of printing presses that are used successfully by companies in over countries. A product specification brochure is enclosed. We are considering expanding our products to new markets and we would appreciate you assistance. In particular , we would like to identify the best agents who are currently serving the printing industryin your region. We are looking for organizations which conduct their business in a truly professional manner. They must be fully conversant with thetechnical side of the printing industry and have a comprehensive understanding of all the features of the lines they represent. We would be very grateful if you could take a few moments to send us the names of three or four organizations that match our shall then contact them to explore the possibility of establishing a mutually acceptable business relationship. Thank you very much for your time and consideration in this matter.

本公司生產的一系列印刷機，獲二十多個國家的公司采用。隨函附上產品規格說明書，謹供參考。 現為該產品開拓新市場，希望得知貴地區從事印刷工業的代理商資料。如蒙貴公司協助，將不勝感激。如能撥冗寄來數個符合上述要求代理商商號，則感激不盡。本公司將與其聯系，研究能否建立互惠互利折業務關系。 右蒙惠告，不勝感荷!

歡迎新代理商

I would like to welcome you to our organization. We are very pleased to have you on our ream. I know that you will be equally proud of our products. Our European sales Representative, Antoine Gerin , will be in touch with you at regular intervals. Please feel to call him any time you have a problem, If I can regular intervals. Please feel free to call him any time you have a problem. If I can ever be of service, please call me. I am planning a trip to France next month, and I am looking forward to meeting you. In the meantime, the best of luck with our product line.

歡迎加入本公司成為我們的一分子。相信您也會以本公司的產品為榮。歐洲銷售代理安東尼?格林會定期與聯絡，遇有問題可與他商討。若有其他需要，歡迎向我提出。 下月我將赴法國一游，期望能與您會面。謹祝產品銷量節節上升。

要求約見

Would you be interested in stocking a radical new departure in laptop computers? I would very much like to brief you on this great innovation. Could we make an appointment? The machine is the same size as most laptops but comes with some totally new features. The retail price will undercut its nearest competitor by at least %.I shall be in the UK from September to October. If you would like to know more, just fax or telex me.

貴公司有沒有考慮配置最新型號的手提電腦?本公司誠意推介該嶄新產品，盼能預約時間作一介紹。 該電腦體積和同類電腦相仿，但配備多項先進功能。其零售價較同類產品便宜%以上。本人將于月日至月日逗留英國。如蒙撥冗了解該產品資料，煩請函復。

拒絕約見

Thank you for your letter of July regarding your new laptop computer. I regret to say that we cannot agree to your request for an appointment. We currently have the sole agency for another computer company, Under the terms of the contract , We are barred from stocking any other company's products. The sole agency comes under review in six months' time . Contact us then and we may be able to consider your new product.

月日有關新型號手提電腦函收悉。 本公司暫未能安排會面，深感歉意?，F時正為另一家電腦公司提任獨家代理，根據合約條款，不得銷售別家電腦公司的產品。該代理權將于六個月后期滿。屆時煩請再作聯系，共商貴產品代理事宜。

同意約見

Thank you for your letter of September. I note that you will bein the UK during the whole of November. We are quite interested by the fashion knitwear illustrated in yourcatalogue. As a fashion Chain. We might consider having some of our own designs manufactured in China. Please let me know when you would like to call on us. The week beginning November would suit me best. I look forward to meeting you and discussing this matter.

感謝月日的來信。欣聞閣下將于月逗留倫敦一個月，望到時能撥冗相會。本公司對貴公司商品目錄中的針織時裝深感興趣?，F正研究設計款式，在中國制造后寄本公司時裝連鎖店發售。 如能于月日或其后數天抽空來訪，當感激不盡。 期待與您會面，商討有關事宜。

函電的訂單及回復范文 第十八篇

Dear X,

Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.

I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.

Could you give me some advice so that we can do better.

函電的訂單及回復范文 第十九篇

With the development of the Internet, online shopping is more like the xxxsignboardxxx as the saying goes. A coin has two sides. Most people like to buy what they want online.

They think it is convenient. They don't have to waste a lot of energy and precious time from one store to another. They can choose what they like in the saved time.

They can do what they like by themselves Things, there are many kinds of goods. However, on the Internet, other people are on the contrary. They think they can't see the goods or try them on themselves.

They don't know that the real goods may be different from what they see on the computer. This is not safe. Once you cheat, you will find that you have no place to complain.

中文翻譯：

函電的訂單及回復范文 第二十篇

很感謝鄧經理在最初應聘的時候，相信并選擇我作為**篷房外貿業務人員當中的一員，同時盡心地安排小組組長小平一直以來監督和教導我的外貿之路。同樣也很感謝在取得成績時的點播，在沒有成績時的鼓勵。

很感謝我的小組組長小平和其他同事，不論是在生活當中還是在工作當中，都給與了我很多實實在在的幫助和指導。讓我能一步一步積累更多的經驗，增長自己的見識。

同時也很感謝自己在20XX年最初的時候，有勇氣去換一個行業，勇敢地選擇了篷房行業，并堅持了下來。那時候對公司的了解并不多，對行業未來的前景也沒有清晰的認識，但感謝自己愿意嘗試并且沒有半途而廢。

回顧自己來**的日子，不長不短居然快一年了，在**的日子很有意義，是我重新開始一個行業的孕育地。

來到**的時候，我對現在所在的行業完全沒有認識。甚至當初來應聘的時候，都沒仔細看過公司到底是做什么的。我當時想的是，以最低的姿態，在一個值得學習和投入的工作環境，歷練自己。選擇**，給了我很多學習機會，幾乎所有的東西都是重新開始學習的。包括基本的表格制作，再到圖像處理，郵件處理，電話溝通以及面對面接待客人。

在我內心深處，一直相信“有志者，事竟成”，“天道酬勤”，雖然我的起步晚了點，但因為年輕，應該是可以追上前輩們的。但也因為年輕，言行顯得很不穩重。

的確，這是我需要學習的地方。

剛開始做外貿，可能是一種興奮刺激的感覺，當但激情熱情被日復一日的郵件詢盤和繁瑣之事替代時，我們再堅持下去的時候，如果還沒有成績，那時就更需要一種精神信仰，無關乎薪資，因為畢竟誰都知道，做業務，沒有銷量，就是窮光蛋。

剛開始的時候，沒想過要快速的就拿單，畢竟那很不現實，對產品對外貿一竅不通沒有任何實際經驗就想出成績簡直就是一種空想。

那時每天上班的時候，我會給自己列好工作日程，確定緊急重要順序，忙完這些規定的事項后，我會抽出一部分時間提前學習一些外貿知識，包括業務以及回復郵件方面。

記得剛開始回郵件的時候，我的心情是小心翼翼的，很怕犯錯，可能與我的完美主義個性有些關系。所以一封郵件都要思考半天，不管是回郵件的內容還是表達方式。一句話，不敢下手。后來幸虧在福步等外貿論壇里面，學習了很多回復郵件和處理詢盤的知識，再加上不斷更新產品之后，詢盤多了，鍛煉的機會就多了，也就形成了自己的處理詢盤的思路。

第一個單拿的是幸運，那時候剛出了一次意外，在養傷過程中，接下了第一個單。也是這個單，給了我很多勇氣。讓我相信努力會有收獲。

過了試用期之后，之前那種激情和熱情就慢慢的消失跆盡了，我需要我的信仰來支持我。

“開始源于相信，過程在于改變，結果在于堅持?！本褪俏业男叛?。

我從來不相信，有誰可以隨隨便便的成功，畢竟不是所有人也不是每次都有那樣的好運氣。

堅持我現在的行業，在我不斷地填充自己的過程中，我唯一能做的就是等待了。

客人不是一下就有的，詢盤不是一下子就都到你的郵箱里的，價格不是每次都是你的讓客人滿意，不是每個客人都注重質量和服務的。那唯一能做的，就是不斷地行動以及耐心等待結果。

在過了試用期很長一段時間里詢盤不是很多，我找了很多事情做，集中之一就包括增加產品曝光帶來詢盤，那么首先得熟悉產品。熟悉產品，不僅是了解自己的產品，也包括同行的產品，而我重點放在國外同行也可以說是潛在客戶的身上。

其實，做外貿也是一種心態的轉變，之前我是個急性子，很多事情希望能夠以最快最有效率的方式解決，所以往往給人浮躁的感覺。慢慢的現在性子稍微穩下來點，因為有些事情，不是你急著完成結果就能如你愿，例如，你希望客人盡快下單。

10月份的時候曾打算請假休息一段時間，但最終放棄了這個打算，那時候的事情，讓我認清了自己的處境，女兒也應當自立自強。所以當靜下心來，再次投入到工作當中的時候，自己有種突然覺悟的感覺。后來再處理詢盤和郵件的時候，竟是反應快了很多，思路也明朗了很多。我想這是因禍得福吧。

yusuf是我今年最大的一個客戶，期間一直沒有斷過聯系，其實我們很少談工作，每次寒暄一下，問候一下。我后來想想為什么他遲遲沒有打款，可能他也在花時間考驗我和我們公司。就像我在懷疑他是騙子一樣。我一直記得一個外貿前輩說，你得經常在你客戶的面前飄過。我想我就是這樣一直在他面前飄來飄去沒有太強的目的性，讓他產生了信賴。他的訂單，就是對我耐性的考驗和服務的認可。后來的接待工作，讓我對自己的口語也自信了不少，很感謝小平的陪伴和幫忙，以及之前有機會在她身邊學習了很多次。

雖然現在我在外貿在篷房這個行業還是半個內行人，身上也有很多的不足，但是我相信，時間能夠證明一切，我相信只要用心學習，踏踏實實的，就一定會有更大的成績。

向成為一名能夠獨當一面的外貿人前進。

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